Return policy

Return policy

Thank you for shopping at [Store Name]. If you are not completely satisfied with your purchase, we are here to help.

Return

You have [number of days] from the date of purchase to return an item.

To make a return, the item must be unused and in the same condition in which it was received. The item must be in its original packaging.

The item must be accompanied by the receipt or proof of purchase.

Reimbursement

Once we receive the returned item, we will examine it and inform you immediately about the status of your refund.

If your request is approved, we will refund the amount to your original payment method.

Shipping

If you choose to return an item, you will be responsible for the return shipping costs. Shipping charges are non-refundable.

If a refund is received, the return shipping costs will be deducted from the refund.

Contact with us

If you have any questions about our return policy, please contact us.

[Insert contact information here].

Non-returnable items

Unfortunately, we are unable to accept returns on sale or promotional items.

Changes

If the item is defective or damaged, you may request an exchange. Please contact us for more information.

International return

We are sorry, but we currently do not accept international returns.

Pending reimbursements

If you have not yet received your refund, please check your bank account again.

Then contact your credit card issuer: it may take some time before the refund is officially posted.

Also contact your bank. There is often a processing period before the refund is posted.

If you have done all this and still have not received your refund, please contact us.

Gift items

If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return. Upon receipt of the returned item, the gift credit will be sent to you.

If the item was not marked as a gift at the time of purchase, or if the gift was sent to give you the opportunity to return it, we will send a refund to the person who gave the gift and they will know that you have returned the item.

Questions

If you have any questions about our return policy, please contact us:

[Insert contact information here].